BOOKING & CANCELLATION POLICY

BOOKING

Payment - Full payment for your session will be due at the time of booking. An email will be sent with payment details for your chosen session.
Payment plans can be arranged for multi-bookings on request.
You will receive a confirmation email upon booking and a reminder 24hrs in advance.
A questionnaire will be issued to all new clients. It is compulsory to fill this in and return it.
No refunds will be issued after the session has taken place.
Cancellations made 48 hours or before will receive a full refund.
Cancellations made between 48-24 hours will receive a 50% refund
Cancellations made after 24 hours will receive no refund.
Tickets to any event or workshop purchased online are non-refundable

RESCHEDULING

You may reschedule your session up to 48hrs in advance (free of charge).
If you wish to reschedule within 48hrs of your session, there is a £10 administrative charge to do so.

LATE ARRIVALS

You have 15 minutes to show up to your session. After this, your session will be cancelled and the session is non-refundable.
If you are late to your booking, your appointment will be shortened by the length of time by which you were late.
If you are late you will still be charged for the full session.

NO SHOWS

VICKY LONGLEY
MOVEMENT